/* Whistle 2.8: Knowledge Assist inside Service Desk. */
.desk-knowledge>h3{display:flex;align-items:center;gap:8px}.desk-knowledge>h3 .ui-icon{color:var(--teal)}
.desk-knowledge-list{display:grid;gap:8px;margin-top:12px}.desk-knowledge-list>h4{margin:0;color:var(--muted);font-size:.72rem;text-transform:uppercase;letter-spacing:.07em}
.desk-knowledge-card{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:start;gap:11px;padding:12px;border:1px solid var(--line);border-radius:12px;background:var(--surface-2)}
.desk-knowledge-card>span{display:grid;place-items:center;width:36px;height:36px;border-radius:10px;background:var(--surface);color:var(--teal)}
.desk-knowledge-card>div:nth-child(2){display:grid;gap:3px;min-width:0}.desk-knowledge-card b,.desk-knowledge-card p{overflow-wrap:anywhere}.desk-knowledge-card p{margin:0;color:var(--muted);font-size:.8rem;line-height:1.4}.desk-knowledge-card small{color:var(--teal);font-size:.68rem}
.desk-knowledge-card>div:last-child{display:flex;align-items:center;gap:5px;flex-wrap:wrap;justify-content:flex-end}.desk-knowledge-card button{min-height:32px;padding:6px 9px}.desk-knowledge-card button[aria-label]{display:grid;place-items:center;width:32px;padding:0}
.desk-controls button .ui-icon,.desk-detail-head button .ui-icon{width:16px;height:16px}.desk-controls button{display:inline-flex;align-items:center;gap:7px}.desk-detail-panel{overscroll-behavior:contain}.desk-detail-section{min-width:0}
@media(max-width:620px){.desk-knowledge-card{grid-template-columns:34px minmax(0,1fr)}.desk-knowledge-card>div:last-child{grid-column:2;justify-content:flex-start}.desk-detail-panel{width:100%}}
.knowledge-toolbar>[data-knowledge-reviews],.knowledge-toolbar>[data-knowledge-synonyms]{display:inline-flex;align-items:center;gap:6px}.knowledge-toolbar>[data-knowledge-reviews] .ui-icon,.knowledge-toolbar>[data-knowledge-synonyms] .ui-icon{width:15px;height:15px}.knowledge-governance-card{width:min(900px,calc(100vw - 24px));max-height:calc(100dvh - 24px);overflow:auto}.knowledge-review-list,.knowledge-synonym-list{display:grid;gap:8px}.knowledge-review-list article{display:grid;grid-template-columns:minmax(220px,1fr) auto auto auto;align-items:center;gap:10px;padding:12px;border:1px solid var(--line);border-radius:12px}.knowledge-review-list article.urgent{border-left:4px solid #d49620}.knowledge-review-list article>span,.knowledge-synonym-list article>span{display:grid;gap:4px}.knowledge-review-list small,.knowledge-synonym-list small{color:var(--muted)}.knowledge-review-list label{display:flex;align-items:center;gap:6px;color:var(--muted);font-size:.75rem}.knowledge-review-list input{width:72px}.knowledge-synonym-list article{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 12px;border:1px solid var(--line);border-radius:11px}.knowledge-synonym-list article>button{display:grid;place-items:center;width:32px;height:32px}.knowledge-synonym-form{display:grid;grid-template-columns:180px minmax(240px,1fr) auto;align-items:end;gap:10px;margin-top:16px}.knowledge-synonym-form label{display:grid;gap:6px}@media(max-width:720px){.knowledge-review-list article{grid-template-columns:1fr 1fr}.knowledge-review-list article>span{grid-column:1/3}.knowledge-synonym-form{grid-template-columns:1fr}.knowledge-synonym-form button{width:100%}}
